Terms of Service
1.1. The following terms have the following meanings:
Client: the person identified as the client in the Contract Form
Contract: the agreement for services entered into between the Client and Wolfgang Digital comprising the Contract Form and these Terms and Conditions of Use.
Contract Form: the standard contract form issued by Wolfgang Digital to the Client and which has been executed by the Client.
Fee: the fees set out in the Contract Form or as amended from time to time pursuant to the provisions of clause 2.1.
Initial Term: the period of time for which Wolfgang Digital provides the Service to the Client as specified in the Contract Form.
Service: the services to be provided to the Client by Wolfgang Digital as specified in the Contract Form, as may be amended from time to time.
VAT: value added tax chargeable under Irish law for the time being and any similar additional tax.
Wolfgang Digital: Wolfgang Digital Limited, Palmerston House, Denzille Lane, Dublin 2 Company Number 484420.
2.1. The Fees shall be as specified in the Contract Form. Wolfgang may at any time vary the Fees by giving the Client not less than 1 months’ notice in writing of any such variation.
2.2. Where the Client requests that Wolfgang Digital increase the amount being paid by the Client to any external service such as AdWords, the Fees shall increase by the following amounts:
2.2.1. For ad spends between €3,000 to €6,000, Wolfgang Digital management fee will be 20% of total ad spend; and
2.2.2. For ad spends of €6,000 and over: Wolfgang Digital management fee will be 15% of total ad spend.
2.3. Where the Client requests that Wolfgang Digital decrease the amount being paid by the Client to any external service such as AdWords, the Fees shall reduce to not less that €500 per month.
2.4. All Fees quoted for Service by Wolfgang Digital are valid for one month only from the date of the quote having been given to the Client. The Fee is only valid for the Contract. Any subsequent agreement entered into between the Client and Wolfgang Digital must be negotiated separately and therefore a different fee may apply.
2.5. Wolfgang Digital shall issue invoices monthly in advance in respect of the provision of the Services unless otherwise agreed. The Client shall pay each invoice submitted to it by Wolfgang Digital in full, and in cleared funds, within 30 days of receipt. Notwithstanding the foregoing, any Fees payable in respect of 'Set-up', 'Build', 'Implementation' or 'Media Spend' shall be payable in advance.
2.6. Fees payable to Wolfgang in respect of 'Media Spend': Wolfgang Digital has the facility to pay for a Client's media spend on their behalf, through the Wolfgang Digital account. If the Client requests this facility, funds to cover the media spend plus an additional handling fee of 2% of total ad spend must be paid to Wolfgang Digital up front, in advance of costs being accrued by Wolfgang Digital. Wolfgang Digital will only instruct the external service such as Adwords to run ads on behalf of the client once funds have cleared in the Wolfgang Digital bank account.
2.7. All fees are non-refundable. Should the Client wish to cancel the Service provided under the Contract at any time during the Period, no part of the Fee is refundable to the Client.
2.8. If any part of a Fee has not been received within the credit period stated on the contract, then Wolfgang Digital may (without prejudice to any other remedies) suspend the Service until such time as full payment is received. Wolfgang Digital is not obliged to extend the term of the Contract for the time the Services were suspended.
2.8.1 If Wolfgang Digital does not receive any payment of Fees in full by the due date, Wolfgang Digital shall be entitled (without prejudice to any other remedies) to charge interest on all sums outstanding after the due date on a daily basis at the rate of 4% above the EURIBOR rate.
2.9. The Client shall be liable for any legal or other costs incurred by Wolfgang Digital in pursuing any outstanding Fees or interest on late payment of Fees of the Client.
3.1. The Contract shall continue for the Initial Term and, after the end of the Initial Term, until such time as it is terminated by one or other of the parties in accordance with the provision of clause 8.
3.2. Notwithstanding the provisions of clause 8, where the Client believes that the forecasted performance is not being delivered by Wolfgang Digital the Client shall be entitled to terminate the Contract during weeks 12-16 (weeks 24-26 in the case of Search Engine Optimisation Contract) of the Initial Term (as calculated from the start of the Initial Term) by giving 7 days written notice to Wolfgang Digital to that effect. In the event that the Client terminates the Contract not in accordance with this clause.
3.3 the Client shall not be granted access to the AdWords Account (if applicable), and such Ad Words Account shall remain the sole property of Wolfgang Digital.
4. Client’s obligations
4.1. The Client shall:
4.1.1. co-operate with Wolfgang Digital in all matters relating to the Services;
4.1.2. provide in a timely manner such access to the Client's website and data, as is requested by Wolfgang Digital; and
4.1.3. provide in a timely manner such information as Wolfgang Digital may request, and ensure that such information is accurate in all material respects
5. Confidentiality and Supplier's property
5.1. The Client shall keep in strict confidence all technical or commercial know-how, specifications, inventions, processes or initiatives which are of a confidential nature and have been disclosed to the Client by Wolfgang Digital or its agents, and any other confidential information concerning Wolfgang Digital's business or its products which the Client may obtain. The Client shall restrict disclosure of such confidential material to such of its employees, agents or sub-contractors as need to know it for the purpose of discharging the Client's obligations to Wolfgang Digital, and shall ensure that such employees, agents or sub-contractors are subject to obligations of confidentiality corresponding to those which bind the Client.
5.2. Wolfgang Digital shall keep in strict confidence all technical or commercial know-how, specifications, inventions, processes or initiatives which are of a confidential nature and have been disclosed by the Client to Wolfgang Digital or its agents, and any other confidential information concerning the Client’s business or its products which Wolfgang Digital may obtain. Wolfgang Digital shall restrict disclosure of such confidential material to such of its employees, agents or sub-contractors as need to know it for the purpose of discharging Wolfgang Digital’s obligations to the Client, and shall ensure that such employees, agents or sub-contractors are subject to obligations of confidentiality corresponding to those which bind the Client.
5.3. This condition 5 shall survive termination of the Contract, however arising.
6.1. The Client shall not (whether directly or indirectly) at any time during the term of this Contract of for a period of 12 months following the termination of this Contract:
6.1.1. solicit or offer employment to, enter into a contract for the services of, enter into partnership with or otherwise in any manner attempt to entice away from Wolfgang Digital any individual who was during the term of this Contract employed or directly or indirectly engaged by Wolfgang Digital; or
6.1.2. procure or facilitate the making of any such offer or attempt by any other person.
7. Limitation of liability
7.1. The following provisions set out the entire financial liability of Wolfgang Digital (including without limitation any liability for the acts or omissions of its employees, agents and sub-contractors) to the Client in respect of any breach of the Contract howsoever arising, any use made by the Client of the Services, the Deliverables or any part of them; and/or any representation, misrepresentation (whether innocent or negligent), statement or tortious act or omission (including without limitation negligence) arising under or in connection with the Contract.
7.2. All warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from the Contract.
7.3. Wolfgang Digital shall not in any circumstances be liable, whether in tort (including without limitation for negligence or breach of statutory duty howsoever arising), contract, misrepresentation (whether innocent or negligent) or otherwise for loss of profits; loss of business; depletion of goodwill or similar losses; loss of anticipated savings; loss of contract; loss or corruption of data or information; or any special, indirect, consequential or pure economic loss, costs, damages, charges or expenses.
7.4. Wolfgang Digital’s total liability in contract, tort (including without limitation negligence or breach of statutory duty howsoever arising), misrepresentation (whether innocent or negligent), restitution or otherwise, arising in connection with the performance or contemplated performance of the Contract shall be limited to the price paid for the Services by the Client in the 6 month period preceding the event giving rise to such a claim.
8. Termination and Suspension
8.1. Approaching the end of the Period, either party may terminate this Contract by giving not less than 30 days’ notice in writing to the other party.
8.2 After the Initial Term, if the client wishes to temporarily suspend activity, they may do so by giving not less than 30 days written notice. The client shall not be charged fees for the period of suspended activity. However, if the account is paused for more than 30 days, the client shall charged a fee for reactivitation of minumum €500.
8.3. Without prejudice to any other rights or remedies to which the parties may be entitled, either party may terminate the Contract without liability to the other if:
8.3.1. the other party commits a material breach of the Contract and (if such a breach is remediable) fails to remedy that breach within 30 days of that party being notified in writing of the breach; or
8.3.2. an order is made or a resolution is passed for the winding up of the other party, or circumstances arise which entitle a court of competent jurisdiction to make a winding-up order of the other party; or
8.3.3. the other party ceases, or threatens to cease, to trade; or
8.3.4. the other party takes or suffers any similar or analogous action to any of the foregoing in any jurisdiction in consequence of debt.
8.4. Termination of the Contract, however arising, shall not affect or prejudice the accrued rights of the parties as at termination or the continuation of any provision expressly stated to survive, or implicitly surviving, termination.
9.1. A waiver of any right under the Contract is only effective if it is in writing and it applies only to the party to whom the waiver is addressed and the circumstances for which it is given. Unless specifically provided otherwise, rights arising under the Contract are cumulative and do not exclude rights provided by law.
10. Entire agreement
10.1. Each of the parties acknowledges and agrees that in entering into the Contract, it does not rely on any statement, representation (whether innocent or negligent), assurance or warranty (Representation) (whether in writing or not) of any person (whether party to this agreement or not) other than as expressly set out in the Contract.
10.2. Each party agrees that the only rights and remedies available to it arising out of or in connection with a Representation shall be for breach of contract as expressly provided in the Contract.
10.3. Nothing in this clause shall limit or exclude any liability for fraud.
11.1. The Client shall not, without the prior written consent of Wolfgang Digital, assign, transfer, charge, sub-contract or deal in any other manner with all or any of its rights or obligations under the Contract.
11.2. Wolfgang Digital may at any time assign, transfer, charge, sub-contract or deal in any other manner with all or any of its rights or obligations under the Contract.
12.1. Any notice under the Contract shall be in writing and shall be delivered by email, fax or sent by pre-paid post or recorded delivery post to the other party at its Address as set out in the Contract form, or such other address as may have been notified by that party for such purposes, or sent by fax to the other party's fax number or email as set out in the Contract.
12.2. A notice delivered by hand shall be deemed to have been received when delivered (or if delivery is not during business hours, at 9.00 am on the first business day following delivery). A correctly addressed notice sent by pre-paid post or recorded delivery post shall be deemed to have been received at the time at which it would have been delivered in the normal course of post. A notice sent by fax shall be deemed to have been received at the time of transmission (as shown by the timed printout obtained by the sender).
13. Governing law and jurisdiction
13.1. The Contract and any disputes or claims arising out of or in connection with it or its subject matter or formation (including without limitation non-contractual disputes or claims) are governed by and construed in accordance with the law of Ireland.
13.2. The parties irrevocably agree that the courts of Ireland have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with the Contract or its subject matter or formation (including without limitation non-contractual disputes or claims).